By accessing or using any part of our platform, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not access the site or use our services.
Credits purchased for use within the software are non-refundable. As credits are used to pay for features and services within the system, there is no monetary refund for any unused credits.
Transferring credits between different user accounts or companies is not permitted. Credits purchased for a specific account or company can only be used within that account or company.
When upgrading your subscription plan, the monetary value corresponding to the remaining days in your current subscription will be converted into credits. These credits will then be automatically applied towards the cost of the new subscription plan you selected.
If you decide to cancel your subscription, you will still be able to access and use the software for the remaining period of your current subscription. After that period, access to the system will be restricted unless a new subscription is purchased.
You have the right to request the removal of all your data from our database. To request the removal of your data, please contact us through the indicated support channels. Note that removing your data may result in the loss of access to features and data within our applications.
You agree not to undertake any attempt to sabotage the software. This includes, but is not limited to, hacking attempts, introducing viruses, or any other action that may damage or compromise the software and its data.
We reserve the right to modify our prices at any time. Any price changes will be communicated in advance and will apply to subsequent subscription periods.
The use of custom print templates in the commercial management module is not allowed in the free plan. Custom templates are a paid feature available only in paid plans.
By using our software, you agree that our signature/logo will appear in the footer of every document printed through the system.
After creating a company profile, you cannot edit the NUIT (Tax Identification Number). To help combat the use of false NUITs, if you need to change the NUIT you entered during company creation, you must contact us by email and provide the company's official NUIT declaration document.
Companies found to be using false NUIT (Tax Identification Number) will be permanently deactivated or removed from our system without prior notice.
Companies or accounts that remain inactive for more than 6 months will be deactivated. To reactivate a deactivated account, you must make a request via email to our support team.
Companies or accounts that remain inactive for more than 1 year will be permanently deactivated or removed from our system. This action is irreversible and will require creating a new account to regain access to our services.
We may update these terms and conditions periodically. Any changes will be communicated to users through our website or other communication channels. Continued use of the software after notification of changes constitutes acceptance of the revised terms.
By subscribing to a plan, you agree to pay the plan amount for the subscription period. Payment will be charged automatically at the beginning of each subscription period.
You can cancel your subscription at any time. The cancellation will take effect at the end of the current subscription period.
After canceling a subscription and the remaining period has ended, you will need to purchase a new subscription to regain access to the system.
In exceptional cases, such as a violation of these terms or for system maintenance and security needs, we may suspend or terminate your access to the software, with or without prior notice. We will always try to minimize any service interruption and will contact you to resolve the situation as soon as possible.
We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to the use or inability to use the software.
These Terms are governed by the laws of the Republic of Mozambique. Any disputes or claims related to the use of the platform shall be resolved in the competent courts of Mozambique.
Last update: June 17, 2025
